Privacy Policy

Last updated: February 20, 2026

Introduction

Salt & Levain (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services, including our SMS messaging program.

Information We Collect

We may collect the following types of information:

  • Contact information: phone number, email address, and name when you voluntarily provide them.
  • SMS opt-in data: your phone number, the date and time you provided consent to receive text messages, and your messaging preferences.
  • Usage data: information about how you interact with our website, such as pages visited and time spent.
  • Order information: details about orders placed through our services.

How We Use Your Information

We use the information we collect to:

  • Send you weekly text messages about fresh bread availability (if you opted in).
  • Process and fulfill your orders.
  • Communicate with you about your account or orders.
  • Improve our website and services.
  • Comply with legal obligations.

SMS / Text Messaging

When you opt in to our SMS program, you consent to receive approximately one (1) automated text message per week from Salt & Levain regarding our weekly bread offerings. Message and data rates may apply. You may opt out at any time by replying STOP, and you may text HELP for assistance.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Sharing

We do not sell your personal information. We may share your information with trusted service providers who help us operate our business (such as SMS delivery services), but only to the extent necessary to provide our services to you. These providers are contractually obligated to keep your information confidential.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Opt out of SMS messages at any time by replying STOP.
  • Request access to the personal information we hold about you.
  • Request deletion of your personal information.
  • Contact us with questions about our privacy practices.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@saltandlevain.com.